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Showing posts from February, 2021

ProHance - Case Study - GeBBs Healthcare Solutions

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Executive Summary: As one of the industry leaders, GeBBS Healthcare Solutions constantly wants to achieve high operational efficiency through improved business processes and performance. GeBBS chose ProHance in 2012 to baseline employee performance and help set benchmarks of acceptable work patterns. ProHance data helped GeBBS identify opportunities for process improvements thereby improving productivity. As the tool started driving key business metrics on productivity and time efficiency, ProHance adoption increased by 6X in GeBBS over a 5 year time period. Following were some of the operational outcomes that GeBBS drove through ProHance:   ñ Increase in Time on the system (TOS) by 1 hour per day, per employee ñ Better work alignment to schedules ñ Improved capacity utilization Challenges: It was essential for GeBBS operational leaders to measure organizational productivity at all levels. Little to no factual data in this area gave the managers and management alike, no vi

ProHance - Casestudy - Mindtree

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Executive Summary Mindtree as an organization initiated the Lean Transformation program to create a high-performance culture and strategically position itself as a competitive player in the industry, by minimizing inefficiencies and maximizing profits. ProHance provides activity profiling and time management analysis, which contributes towards the reduction of intellectual inefficiency.  With ProHance automatic data collection and reporting capabilities, Mindtree has:   ñ  Classified value-added, non-value-added, and incidental activities. ñ Reduced non-value add and incidental activities resulting in better planning and higher resource utilization ñ  Identified work allocation patterns based on application usage; resulting in effective workload balancing. ñ  Trended resource work productivity based on work pattern analysis ñ   Created organizational benchmarks and targets, and identified enablers towards productivity improvement Challenges The project identified for the Lean pr

ProHance - Case Study - IT Services

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ProHance enabled a leading technology services company to increase project utilization by 28% Executive Summary: A leading provider of digital transformation and technology services for Top Global 2000 companies faced challenges with employees spending disproportionate time on incidental activities. Through effective tracking and smart analytics ProHance helped increase Available Effort by 24%. “ The ProHance team has been extremely supportive and proactive in enhancing their product to automate the entire process of data collection and analysis through their Advance Analytics module for LEAN ” - General Manager, Lean Coach & Head of Lean Implementation Challenges: The client found a number of inefficiencies in daily production tasks. It was difficult to establish baselines and track work patterns for the team. As a combination of the above productivity was at sub-optimal levels. Additionally, there were internal targets to increase output and reduce cost through continuous imp

ProHance - Use Case - Manufacturing Industry

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How ProHance helped a leading Manufacturing Firm increase efficiency in their Finance & Supply chain processes by 21% Executive Summary: ProHance partnered with a global leader in the production of welding and cutting equipment to solve for productivity challenges they faced in their Finance and Supply chain functions. This was further compounded with limited visibility to how employees were spending their time as they worked from home. ProHance solution helped increase productive hours by 21% in less than 6 months. “We chose ProHance because it offered all the tools, we needed for better workforce management under one platform, such as real-time data, dashboards, and reports to derive inferences, enabling data capture for work from home users, dashboards for end-user consumption enabled us to drive self-governance within teams at the same providing a holistic view into our operations” Challenges: Our client had limited access to track what activities employees were spending thei

ProHance - Modules - Work Time

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The Work Time module helps track how employees are investing their time. Implemented by a large number of organizations. Productivity gains are recognized within a few weeks of implementing the module, with critical information getting captured and mapped on a real-time basis.  The Work Time module replaces homegrown manual tracking and monitoring solutions. An initial mapping exercise helps identity productive and unproductive activities and systems. This is an iterative process and over a period of time, all activities that an employee does are identified and categorized. Advanced Analytics provides ongoing, real-time reports on how individuals and teams are spending their time. WorkForce Management teams use employee productivity and utilization data to better plan and optimize capacity.  Here are some of the key features of the Work Time module. Activity Dashboard : Know exactly where the time is being spent by your workforce. The Activity Dashboard is a configurable dashboar