ProHance - Case Study - GeBBs Healthcare Solutions
Executive Summary: As one of the industry leaders, GeBBS Healthcare Solutions constantly wants to achieve high operational efficiency through improved business processes and performance. GeBBS chose ProHance in 2012 to baseline employee performance and help set benchmarks of acceptable work patterns. ProHance data helped GeBBS identify opportunities for process improvements thereby improving productivity. As the tool started driving key business metrics on productivity and time efficiency, ProHance adoption increased by 6X in GeBBS over a 5 year time period. Following were some of the operational outcomes that GeBBS drove through ProHance: ñ Increase in Time on the system (TOS) by 1 hour per day, per employee ñ Better work alignment to schedules ñ Improved capacity utilization Challenges: It was essential for GeBBS operational leaders to measure organizational productivity at all levels. Little to no factual data in this area gave the managers and management alike, n...